Now showing 1 - 10 of 20
- PublicationA Case Study of Collaboration and Reputation in Social Web Search.Although collaborative searching is not supported by mainstream search engines, recent research has high- lighted the inherently collaborative nature of many web search tasks. In this paper, we describe HeyStaks (www.heystaks.com), a collaborative web search framework that is designed to complement mainstream search engines. At search time, HeyStaks learns from the search activities of other users and leverages this information to generate recommendations based on results that others have found relevant for similar searches. The key contribution of this paper is to extend the HeyStaks social search model by considering the search expertise, or reputation, of HeyStaks users and using this information to enhance the result recommendation process. In particular, we propose a reputation model for HeyStaks users that utilises the implicit collaboration events that take place between users as recommendations are made and selected. We describe a live-user trial of HeyStaks that demonstrates the relevance of its core recommendations and the ability of the reputation model to further improve recommendation quality. Our findings indicate that incorporating reputation into the recommendation process further improves the relevance of HeyStaks recommendations by up to 40%.
2142Scopus© Citations 33
- PublicationA case-based perspective on social web searchWeb search is the main way for millions of users to access information every day, but we continue to struggle when it comes to finding the right information at the right time. In this paper we build on recent work to describe and evaluate a new application of case-based Web search, one that focuses on how experience reuse can support collab- oration among searchers. Special emphasis is placed on the development of a case-based system that is compatible with existing search engines. We also describe the results of a live-user deployment.
2134Scopus© Citations 17
- PublicationProvenance, trust and sharing in peer-to-peer case-based web searchDespite the success of modern Web search engines, challenges remain when it comes to providing people with access to the right information at the right time. In this paper, we describe how a novel combination of case-based reasoning, Web search, and peer-to-peer networking can be used to develop a platform for personalized Web search. This novel approach benefits from better result quality and improved robustness against search spam, while offering an increased level of privacy to the individual user.
1405Scopus© Citations 17
- PublicationRecognising and Recommending Context in Social Web SearchIn this paper we focus on an approach to social search, HeyStaks that is designed to integrate with mainstream search engines such as Google, Yahoo and Bing. HeyStaks is motivated by the idea that Web search is an inherently social or collaborative activity. Heystaks users search as normal but benefit from collaboration features, allowing searchers to better organise and share their search experiences. Users can create and share repositories of search knowledge (so-called search staks) in order to benefit from the searches of friends and colleagues. As such search staks are community-based information resources. A key challenge for HeyStaks is predicting which search stak is most relevant to the users current search context and in this paper we focus on this so-called stak recommendation issue by looking at a number of different approaches to profling and recommending community-search knowledge.
388Scopus© Citations 1
- PublicationGoogle shared. A case study in social searchWeb search is the dominant form of information access and everyday millions of searches are handled by mainstream search engines, but users still struggle to find what they are looking for, and there is much room for improvement. In this paper we describe a novel and practical approach to Web search that combines ideas from personalization and social networking to provide a more collaborative search experience. We described how this has been delivered by complementing, rather than competing with, mainstream search engines, which offers considerable business potential in a Google-dominated search marketplace.
Scopus© Citations 34 3401
- PublicationHeyStaks: A Real-World deployment of Social SearchThe purpose of this paper is to provide a deployment update for the HeyStaks social search system which uses recommendation techniques to add collaboration to mainstream search engines such as Google, Bing, and Yahoo. We describe our the results of initial deployments, including an assessment of the quality of HeyStaks' recommendations, and highlight some lessons learned in the marketplace.
263Scopus© Citations 11
- PublicationTowards a reputation-based model of social web searchWhile web search tasks are often inherently collaborative in nature, many search engines do not explicitly support collaboration during search. In this paper, we describe HeyStaks (www.heystaks.com), a system that provides a novel approach to collaborative web search. Designed to work with mainstream search engines such as Google, HeyStaks supports searchers by harnessing the experiences of others as the basis for result recommendations. Moreover, a key contribution of our work is to propose a reputation system for HeyStaks to model the value of individual searchers from a result recommendation perspective. In particular, we propose an algorithm to calculate reputation directly from user search activity and we provide encouraging results for our approach based on a preliminary analysis of user activity and reputation scores across a sample of HeyStaks users.
1435Scopus© Citations 21
- PublicationSocial and collaborative web search : an evaluation studyIn this paper we describe the results of a live-user study to demonstrate the benefits of using the social search utility HeyStaks, a novel approach to Web search that combines ideas from personalization and social networking to provide a more collaborative search experience.
616Scopus© Citations 9
- PublicationCollaboration and reputation in social web searchRecent research has highlighted the inherently collaborative nature of many Web search tasks, even though collaborative searching is not supported by mainstream search engines. In this paper, we examine the activity of early adopters of HeyStaks, a collaborative Web search framework that is designed to complement mainstream search engines such as Google, Bing, and Yahoo. The utility allows users to search as normal, using their favourite search engine, while benefiting from a more collaborative and social search experience. HeyStaks supports searchers by harnessing the experiences of others, in order to enhance organic mainstream result-lists. We review some early evaluation results that speak to the practical benefits of search collaboration in the context of the recently proposed Reader-to-Leader social media analysis framework . In addition, we explore the idea of utilising the reputation model introduced by McNally et al. in order to identify the search leaders in HeyStaks, i.e. those users who are responsible for driving collaboration in the HeyStaks application.
- PublicationExploiting Extended Search Sessions for Recommending Search Experiences in the Social WebHeyStaks is a case-based social search system that allows users to create and share case bases of search experiences (called staks) and uses these staks as the basis for result recommendations at search time. These recommendations are added to conventional results from Google and Bing so that searchers can benefit from more focused results from people they trust on topics that matter to them. An important point of friction in HeyStaks is the need for searchers to select their search context (that is, their active stak) at search time. In this paper we extend previous work that attempts to eliminate this friction by automatically recommending an active stak based on the searchers context (query terms, Google results, etc.) and demonstrate significant improvements in stak recommendation accuracy.
491Scopus© Citations 4