Now showing 1 - 2 of 2
  • Publication
    Welfare User Roles in a Conservative Welfare State. Are Germans Citizens, Consumers or Co-producers?
    (Taylor and Francis, 2015-12-21) ; ;
    Many welfare states have embraced choice and market mechanisms since the 1990s. With respect to welfare users, it has been argued that this led to a change from citizens to consumers. This paper challenges this observation and discusses changes of welfare user roles in the German welfare state. The main argument rests on the assumption that user roles are much more complex and include claimants and co-producers in addition to citizens and consumers. Based on this heuristic model of multiple user roles, empirical evidence for user roles in pension insurance, health care and schools is presented. Indeed, we observe a shift towards consumers in many fields of welfare provision, but German users are still largely addressed as claimants and citizens. Moreover, they are acting as active co-producers, entitled claimants, subversive consumers and needy patients.
      588Scopus© Citations 12
  • Publication
    Editorial: Leistungsempfänger, Bürger oder Kunden? Nutzer in der Sozialpolitik
    Die Reformen des deutschen Sozialstaats der letzten beiden Jahrzehnte stellen Bürgerinnen und Bürger vor neue Anforderungen: Auf Wohlfahrtsmärkten sollen sie als Konsumenten agieren, Versicherte können zwischen verschiedenen öffentlichen, gemeinnützigen oder privatwirtschaftlichen Leistungserbringern wählen, Beschäftigte sollen eigenverantwortlich ihre soziale Sicherung gestalten, Arbeitsuchende müssen aktiv an ihrer Wiedereingliederung ins Erwerbsleben mitarbeiten.
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