Now showing 1 - 2 of 2
  • Publication
    Establishing Waiting Time Thresholds in Interactive Web Mapping Applications for Network QoE Management
    Customer expectations will continue to drive communication service developers to optimise their use of network resources based on user satisfaction. Thus, network platforms need to be remodelled from Quality of Service (QoS) centric to Quality of Experience (QoE) aware platforms. The perceived QoE for interactive web applications such as Google maps or Openstreetmaps is dominated by waiting time, i.e. the perceived time to render the page and map. Studies have explored waiting time estimation for Web QoE applications (e.g. email, downloads, web pages). Perceived waiting time for web mapping applications have been less comprehensively explored. The relationship between perceived waiting time and network QoS is a key QoE management factor to enable QoE aware networks. In this paper, we review the principle of network QoE management and the perception of waiting times. We present experimental design and methodology that facilitate the identification of waiting time thresholds for web applications, using web maps as a use case. We outline our results along with a statistical analysis and discussion interpreting the results and their applications. Finally, we discuss follow-up experiments and how they could be developed and applied in the network QoE management.
      237Scopus© Citations 6
  • Publication
    How Crisp is the Crease? A Subjective Study on Web Browsing Perception of Above-The-Fold
    Quality of Experience (QoE) for various types of websites has gained significant attention in recent years. In order to design and evaluate websites, a metric that can estimate a user’s experienced quality robustly for diverse content is necessary. SpeedIndex (SI) has been widely adopted to estimate perceived web page loading progress. It measures the speed of rendering pixels for the webpage that is visible in the browser window. This is termed Above-The-Fold (ATF). The influence of animated content on the perception of ATF has been less comprehensively explored. In this paper, we present an experimental design and methodology to measure ATF perceptionfor websites with and without animated elements for various pagecontent categories. We found that pages with animated elements caused people to have more varied perceptions of ATF under different network conditions. Animated content also impacts the page load estimation accuracy of SI for websites. We discuss how the difference in the perception of ATF will impact the QoE management of web applications. We explain the necessity of revisiting the visual assessment of ATF to include the animated contents and improve the robustness of metrics like SI.
      306Scopus© Citations 6