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Resisting algorithmic control: Understanding the rise and variety of platform worker mobilisations
Author(s)
Date Issued
2023-03
Date Available
2023-08-29T08:43:37Z
Abstract
Algorithms are seen as effective for managing workers. Literature focuses mainly on the function- ing and impact of algorithmic control on workers' experiences and conditions. The ways in which platform workers have organised collectively to regain control have received far less scholarly attention. This paper addresses this gap by making sense of the mobilisation dynamics of two platform- work categories: crowdwork (Amazon Mechanical Turk) and work on-demand (food-delivery couriers). These are salient mobilisation cases, as these workers have resisted algorithmic control by adopt- ing specific organising modes, action repertoires and collective solidarities. By analysing a combina- tion of extant literature and policy reports concern- ing each category of mobilisation forms at a global level over 5 years, the study elucidates why and how these workers were able to act without the involve- ment of traditional trade unions by showing that specific supportive communities and political activ- ism traditions were crucial in the rise and variety of mobilisation.
Sponsorship
European Commission
Other Sponsorship
Marie Skłodowska-Curie Action
COntesting GOvernance by NUmbers: The Mobilizations of Food Delivery Couriers across Europe in Time of the Pandemic (COGONU)
Open Access funding provided by the IReL Consortium
Type of Material
Journal Article
Publisher
Wiley
Journal
New Technology, Work and Employment
Volume
38
Issue
1
Start Page
125
End Page
144
Copyright (Published Version)
2022 the Authors
Language
English
Status of Item
Peer reviewed
This item is made available under a Creative Commons License
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Owning collection
Scopus© citations
28
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Sep 16, 2024
Sep 16, 2024
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