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  5. Managing in Conflict: How Actors Distribute Conflict in an Industrial Network
 
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Managing in Conflict: How Actors Distribute Conflict in an Industrial Network

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Download Zhang_Finch_Geiger_IMM_2013_final_version.pdf297.77 KB
Author(s)
Finch, John 
Zhang, Shiming 
Geiger, Susi 
Uri
http://hdl.handle.net/10197/4947
Date Issued
October 2013
Date Available
19T11:36:33Z November 2013
Abstract
IMP researchers have examined conflict as a threat to established business relationships and commercial exchanges, drawing on theories and concepts developed in organization studies. We examine cases of conflict in relationships from the oil and gas industry's service sector, focusing on conflicts of interest and resources, and conflict as experienced by actors. Through a comparative case study design, we propose an explanation of how actors manage conflict and manage in conflict given that they tend to value and maintain relationships beyond episodes of exchange. We consider conflicts in relationships from a network perspective, showing that actors experienced these while adapting to changes in their business setting, modifying their roles in that network. By identifying conflict with the organizing forms of relationship and network, we show how actors formulate conflict through pursuing and combining a number of strategies, distributing the conflict across an enlarged network.
Type of Material
Journal Article
Publisher
Elsevier
Journal
Industrial Marketing Management
Volume
42
Issue
7
Start Page
1063
End Page
1073
Copyright (Published Version)
2013 Elsevier Inc.
Keywords
  • Conflict

  • Relationship

  • Resource

  • Chemistry

  • Oil and gas industry

DOI
10.1016/j.indmarman.2013.07.024
Language
English
Status of Item
Peer reviewed
This item is made available under a Creative Commons License
https://creativecommons.org/licenses/by-nc-nd/3.0/ie/
Owning collection
Business Research Collection
Scopus© citations
27
Acquisition Date
Feb 5, 2023
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