Brave New Library World: Lending e-readers and e-books in an Urban Academic Library

In Fall 2009, the Leonard Lief Library of Lehman College developed a pilot e-reader and e-book lending program, making Lehman the first campus within the City University of New York (CUNY) to introduce these new services. The following article describes the project from a practical viewpoint, discussing e-reader and e-book vendor selection, user guides, training, lending logistics, and marketing, as well as other unanticipated challenges.