A study of live supervisory phone-ins in family therapy: Correlates of client co-operation

The relationship between the parameters of live supervisory phone-ins and particular supervisory and
therapy processes were examined in this study. The frequency of phone-ins and the number of suggestions
made by supervisors were associated with specific therapist, supervisor and client behaviours. Less frequent
phone-ins (5 or less per session) were associated with greater client co-operation, greater supervisor
collaboration and, surprisingly, less therapist collaboration with clients. There was also a trend for client cooperation
to occur more frequently following phone-ins in which 4 or more suggestions were made. The
duration of phone-in events was not significantly associated with the supervisory and therapy processes
examined in this study.