Understanding the intent behind mobile information needs

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Title: Understanding the intent behind mobile information needs
Authors: Church, Karen
Smyth, Barry
Permanent link: http://hdl.handle.net/10197/1209
Date: 2009
Abstract: Mobile phones are becoming increasingly popular as a means of information access while on-the-go. Mobile users are likely to be interested in locating different types of content. However, the mobile space presents a number of key challenges, many of which go beyond issues with device characteristics such as screen-size and input capabilities. In particular, changing contexts such as location, time, activity and social interactions are likely to impact on the types of information needs that arise. In order to offer personalized, effective mobile services we need to understand mobile users in more detail. Thus we carried out a four-week diary study of mobile information needs, looking in particular at the goal/intent behind mobile information needs, the topics users are interested in and the impact of mobile contexts such as location and time on user needs.
Funding Details: Science Foundation Ireland
Type of material: Conference Publication
Publisher: Association for Computing Machinery
Copyright (published version): 2009 by the Association for Computing Machinery
Keywords: Diary study;Mobile;Information needs;Intent;Context
Subject LCSH: Cellular telephone systems
Information behavior
Mobile computing
Online information services--Use studies
DOI: 10.1145/1502650.1502686
Language: en
Status of Item: Peer reviewed
Is part of: Conati, C. ... et al. (eds.). IUI 2009 : 2009 International Conference on Intelligent User Interfaces
Conference Details: IUI 2009: Proceedings of the 13th International Conference on Intelligent user interfaces Sanibel Island, Florida, February 8-11 2009
Appears in Collections:CLARITY Research Collection
Computer Science Research Collection

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