‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information

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Title: ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information
Authors: Roe, MarkBuggy, Conor J.Ingram, CarolynCodd, MaryBuckley, ClaireArchibald, MaryRachwal, NatalieDowney, VickyChen, YanbingSripaiboonkij, PenpatraDrummond, AnneAlvarez, ElizabethPerrotta, Carla
Permanent link: http://hdl.handle.net/10197/13044
Date: 7-Jul-2022
Online since: 2022-08-05T10:29:55Z
Abstract: Objectives: To understand how essential workers with confirmed infections responded to information on COVID-19. Design: Qualitative analysis of semistructured interviews conducted in collaboration with the national contact tracing management programme in Ireland. Setting: Semistructured interviews conducted via telephone and Zoom Meetings. Participants: 18 people in Ireland with laboratory confirmed SARS-CoV-2 infections using real-time PCR testing of oropharyngeal and nasopharyngeal swabs. All individuals were identified as part of workplace outbreaks defined as ≥2 individuals with epidemiologically linked infections. Results: A total of four high-order themes were identified: (1) accessing essential information early, (2) responses to emerging ‘infodemic’, (3) barriers to ongoing engagement and (4) communication strategies. Thirteen lower order or subthemes were identified and agreed on by the researchers. Conclusions: Our findings provide insights into how people infected with COVID-19 sought and processed related health information throughout the pandemic. We describe strategies used to navigate excessive and incomplete information and how perceptions of information providers evolve overtime. These results can inform future communication strategies on COVID-19.
Funding Details: Science Foundation Ireland
Type of material: Journal Article
Publisher: BMJ
Journal: BMJ Open
Volume: 12
Issue: 7
Start page: 1
End page: 11
Copyright (published version): 2022 The Authors
Keywords: COVID-19Accessing informationInfodemicCommunication strategiesEssential workers
DOI: 10.1136/bmjopen-2022-061583
Language: en
Status of Item: Peer reviewed
ISSN: 2044-6055
This item is made available under a Creative Commons License: https://creativecommons.org/licenses/by/3.0/ie/
Appears in Collections:Public Health, Physiotherapy and Sports Science Research Collection

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