Making incremental innovation tradable in industrial service settings
Files in This Item:
|Geiger_Finch_JBR_final_submitted_version.pdf||465.28 kB||Adobe PDF||Download Request a copy|
|Title:||Making incremental innovation tradable in industrial service settings||Authors:||Geiger, Susi
|Permanent link:||http://hdl.handle.net/10197/8185||Date:||Jul-2016||Abstract:||In many knowledge-intensive business-to-business settings the locus of interaction has shifted from stable, discrete, and articulated products and services to the exchange of somewhat nebulous capacities of problem-solving, innovation and R&D services. In these exchanges, tensions and conflicts between actors can arise in seeking clarity as to what is being exchanged while attempting to keep the interaction open for future adjustments to the scope and content of the exchange. We combine a longitudinal case study of a chemical services firm with Galison's (1999) concept of a trading zone to assess how actors offer, value and exchange incremental innovation. Focusing on the contentious nature of innovation processes, examine how incremental innovation is formatted as a tradable service and argue that trading zones complement relational processes and contractual arrangements by allowing actors to preserve their own logics and expertise pertaining to innovation.||Type of material:||Journal Article||Publisher:||Elsevier||Journal:||Journal of Business Research||Volume:||69||Issue:||7||Start page:||2463||End page:||2470||Copyright (published version):||2016 Elsevier||Keywords:||Incremental innovation; Trading zone; Exchange; Industrial services||DOI:||10.1016/j.jbusres.2016.02.015||Language:||en||Status of Item:||Peer reviewed|
|Appears in Collections:||Business Research Collection|
Show full item record
This item is available under the Attribution-NonCommercial-NoDerivs 3.0 Ireland. No item may be reproduced for commercial purposes. For other possible restrictions on use please refer to the publisher's URL where this is made available, or to notes contained in the item itself. Other terms may apply.